Support Contracts with KnowCom provide the following: 
 

• Maintenance and Enhancement Updates to 4PM software

• Version Upgrades to Oracle software at a reduced price.

• User Guide Updates. 

• Call and Enhancement request tracking, for problems reported by fax and e-mail. 

• Telephone support during normal working hours related to problems and general application questions with the 4PM Application Software.

If you have a support issue, please contact us on +44 (0)1908 522069 or e-mail our helpdesk directly:

To review current issues with each version of the software, and your own help desk log, please select the platform below, and have your username and password ready: (Please note that these links are present on the "Support drop-down menu" and on the bar at the top of this page)